Refund policy
📄 Return & Refund Policy (30 Days)
We offer a 30-day return policy from the date you receive your order.
Eligibility for Returns
To be eligible for a return:
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The item must be unused, in its original condition, and in original packaging
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Proof of purchase (order number or receipt) is required
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Returns must be requested within 30 days of delivery
Non-Returnable Items
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Used or damaged products (unless defective)
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Items returned after 30 days
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Products damaged due to misuse or improper handling
Return Process
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Contact our support team at [your email] with your order number
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Our team will provide return instructions
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Once received and inspected, we will notify you of approval or rejection
Refunds
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Approved refunds will be processed to the original payment method
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Refunds may take 5–10 business days depending on your bank or payment provider
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Shipping fees are non-refundable (unless the item is defective)
Exchanges
We only replace items if they are defective or damaged. Contact us within 48 hours of delivery.
🔒 Privacy Policy
Your privacy is important to us.
Information We Collect
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Name, email address, phone number
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Shipping and billing address
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Payment details (processed securely by third-party providers)
How We Use Your Information
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To process and deliver orders
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To provide customer support
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To send order updates and promotional emails (optional)
We do not sell or share your personal data with third parties, except as required to fulfill your order.
📜 Terms & Conditions
By using our website, you agree to the following:
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Prices and product availability are subject to change without notice
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We reserve the right to refuse or cancel orders
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Product images are for illustration purposes only
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Misuse of the product voids warranty and return eligibility
⚠️ Disclaimer
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Results may vary depending on hair type and usage
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This product is intended for personal use only
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Always follow the usage instructions provided with the product